Within six months of hire, this enterprise tech Sr. Director earned approval for a multi-million-dollar investment to transform and scale her team’s global partner certification and skilling programs – targeting meaningful market share in the highly competitive technical skilling space. Bonus, this leader’s employee sentiment scores outpaced her peers and she wasn’t willing to sacrifice her team’s experience in pursuit of growth as they moved rapidly from scrappy to scale.
Centered on employee insights and with a 235% YoY growth target in place, Lions & Tigers initiated a two-month change management strategic planning sprint, working in parallel to establish the roadmap for change to the business, growth of the team and operations at scale, while also honoring the team’s unique culture and growing need for balance. At the start of the fiscal year, work transitioned from strategic planning and change management to execution. Lions & Tigers partnered with the client to identify skills gaps and designed a staffed business operations team – project managers, communications specialists & analyst – that enabled the FTE team to keep pace, effectively communicate their work up and out and track toward attainment.
